Tourneau.com Return Policy: If you are not completely satisfied with your Tourneau.com purchase, we will gladly provide an exchange, merchandise credit or refund within 30 days of purchase, provided that the merchandise is returned in its original, unworn condition, with original box, warranty and paperwork.

Please send Tourneau.com returns to the following address:

TWI-LICR
3100 47th Avenue
5th Floor
Long Island City, New York 11101
Attn: Dept INT

We recommend that you send your return via insured parcel for your protection. Please be sure to include your name, address, phone number and order number with your return package.

Shipping charges are not refundable.

Tourneau Stores Return Policy: Tourneau will provide an exchange or merchandise credit (within 7 days only) provided merchandise has not been worn, altered, special ordered or purchased on special sale. No refunds are accepted for purchases at Tourneau stores. All claims, battery replacement or warranty service must be accompanied by your invoice.